AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Let me know how it goes and you have a great day! Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately. Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.Once completed click the 'Show Options' icon on the bottom right.Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.Next, enter your HP model number on the right. Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: If Audio diagnostics fail, then contact HP phone support to get the computer serviced. If the issue persists, try the steps mention on this link: Click here. Restart the computer and check if it works. And ensure the Startup Type is set to Automatic.In the services window search for Windows Audio and right-click on it to select Start to start the audio service.To fix audio services, open the run command and launch services.msc. If at all this service is stopped due to any reason, audio devices will not function properly. Windows Audio is a Windows service that manages audio for Windows-based programs.Then check if the situation has been corrected.Then restart the computer and update the bios, chipset and audio drivers from this link: and select the country and type the product# of the computer.Then check the box delete the software for this device. Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.If diagnostics pass then perform these steps:.This will isolate the issue to being hardware or software related. Run diagnostics on the computer’s Audio from this link: and select the Audio option listed under component tests.Let me know the complete mode# and product# of the computer to assist you better.Did you check with a different headset?.Did you run diagnostics for Audio on the computer?.Did this happen after a software or Windows update?.Kudos to you on that score.įor better clarity and to assist you better I would require more information regarding this: Superb analysis and brilliant diagnosis of the issue before posting. After reading your post I see that you need assistance audio issues on the computer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
0 Comments
Read More
Leave a Reply. |